What is StarCapture Anywhere?

StarCapture Anywhere is a multi-channel platform for document and data capture & customer engagement and an innovative solution, aligned with current trends of digital transformation and mobility adopted by top companies around the world.

Everything you need to KNOW

Overview
StarCapture Anywhere is:
  • An simple-to-use, cross-industry solution designed for business users that reduces substantially the duration and costs associated with the customer interaction, through the use of digital processes, by automatic ID data capture  and by generation of documents based on templates and by the use of electronic signature (simple, AES – Advanced Electronic Signature and QES – Qualified Electronic Signature);
  • multi-channel solution designed to provide services regardless of customers location (in-branch, mobile or remote); Covering all usage scenario: Web application, Mobile (both iOS and Android native mobile apps) and Desktop client;
  • An innovative / end-to-end solution: Scan ID, OCR, Face ID, e-Signature, Video KYC
  • A flexible / low-code solution – easy to adapt to customer needs / changes in the legislation without coding (only by configuring the workflows), drastically reducing implementation time and costs;
  • An open solution with ready-made integration with SEAL but easy to connect with any back-end platform / application (well documented API / web services for easily integration with other systems).
Usage scenarios

This revolutionary solution can be used in a variety of industries such as insurance, finance, banking, telecommunications, utilities, healthcare, public sector etc. where mobile data capture can reduce enrollment errors, operational risks, increase data processing speed and provide a new level of customer experience and interaction.

Horizontal use cases:
  • Lead generation, ID Scanning, customer enrollment / account opening, asset inventory, field services, etc.).
Industry specific use cases:
  • Financial services: customer engagement, balance transfer, bill payments;
  • Healthcare: patient communication & care, e-prescription, medication monitoring etc.
Horizontal business needs resolved in a flash:
  • Streamline front office processes while maintaining security;
  • Reduce time for completing forms;
  • Collect personnel data fast and accurate;
  • Automatically check the client with back-end apps;
  • Reduce the amount of physical paper;
  • Shorten the time needed to fill in documents;
  • Shorter time for on-site and back office processing;
  • Client authentication when engaging in commercial and contractual activities;
  • Fast document signing regardless of the customer’s location;
  • Encrypted electronic documents;
  • Secure transmission and storage of documents in distributed locations;
  • Electronic documents that can be certified for authenticity.

Reference architecture

Selected Features

ID Scanning
  • Reduce data collection time by automatically taking the information from ID cards with just a simple screen tap. ID data capture time is between 3 to 5 seconds and total processing time for ID cards is under 30 seconds;
  • Build-in forms that allow for fast review and if necessary, correction of data as well as the addition of new information.
Document Generation
  • Automatically connect to back office servers for client verification and antifraud processing;
  • Automatically generate documents in PDF format;
  • Autocomplete documents with the client’s data;
  • Automatically send completed and signed documents to back-office.
Biometric Signing
  • Automatically generate electronically signed documents (with qualified certificate and time stamp);
  • The signature is saved biometrically and it can be used to verify the authenticity of the signee (a single signature is sufficient for a document).
Advanced Security
  • All documents can be encrypted if necessary;
  • Transmission of data and information is done using an encrypted HTTPS connection and/or via VPN;
  • Usage of qualified certificates makes document forgery impossible.
Easy configuration

Unlike other solutions which require extensive customization and implementation. StarCapture Anywhere provides extensive out of the box configuration features and administration options:

  • user friendly interface – can be used by end customer directly;
  • possibility to configure sales packages and publish them to the entire salesforce;
  • manage devices, users and permissions;
  • manage salesforce assignments;
  • sales person individual activity reporting and monitoring;
  • get automatically updates from central server;
  • suited for offline activities if needed.

Tangible Benefits

Save money
Competitive pricing vs. traditional DMS/ECM platforms.
Increase Efficiency
Transform paper based processes into paperless.
One integrated solution
Archive anything, anytime without losing governance control over the content.
Free IT resources
Line of business users are able to use it without the need for specialized IT personnel.
Increase Compliance

Reduce company exposure and mitigate risks with a legal, regulatory and industry compliance electronic archive.

Find out why we are DIFFERENT

Adaptable and highly configurable solution, drastically reducing implementation time and costs;
Very user friendly and easy to understand with minimal training;
High OCR accuracy for standard documents and fields (close to 99% on MRZ codes);
Well documented web services for easily integration with other systems;
Flexible licensing for different components:
  • License the StarCapture Anywhere Server only and build your own client applications;
  • License just what you need: the biometric signing component only or the ID scanning component only;
Fast ROI at organizational level;
Current digital solutions involve at least 3 different types of hardware with their respective software solutions (front office apps, printers, signature pads, back office and approval workflows). Our solution requires just one type of hardware and software: StarCapture Anywhere and a tablet. All the back office processes are automatically stated by the application;
Practical and ergonomic application running on Windows 8.1, Windows 10, iOS and Android;
Streamline the registration of new customers directly into business core systems (BI, ERP).
Our solutions
Content Management Modernization

It’s time to get rid of legacy ECM (enterprise content management) and move to the next-generation content services platform. Use our proven “application-aware” content migration platform – StarMigrator Engine together with a proven and tested methodology to deliver a seamless, risk-free, fast content and metadata migration from legacy platforms (Opentext Documentum, OpenText Content Server, IBM Content Manager, IBM FileNet, Alfresco, etc. into SEAL and start saving money while moving to modern architecture and provide an amazing user experience to the line of business users. Use SEAL to optimize up to 50% of the content management costs, to boost user adoption while leveraging comprehensive content management, information governance, and records management capabilities.

Today, organizations generate massive amounts of unstructured content that are dispersed across various locations and systems. This situation poses several challenges, including escalating costs, decreased productivity due to difficulty in finding relevant content, decision-making delays caused by poor metadata quality, and compliance issues.

By moving unstructured content to dedicated content management platforms and connecting this unified repository to line of business applications generating and using content, companies can reduce their costs, the burden on top line business applications, improving their performance and scalability.

Additionally, consolidating unstructured content into a single platform allows for improved information management and compliance, reducing the risk of data breaches and maintaining trust with customers and stakeholders.

In today’s business world, companies face an increasing range of regulatory requirements that they must comply with, including those related to tax, fraud, bribery, competition, data privacy and protection, consumer protection, quality, HSE (Health, Safety and Environment), and more. In addition, organizations must be prepared to respond to audits and investigations that are designed to ensure that they are meeting these requirements. These audits and investigations can be costly and time-consuming, and failing to respond to them adequately and timely can lead to significant fines, reputational damage, and legal liability.

One of the biggest challenges that companies face when responding to an audit or investigation is identifying the relevant information that must be produced. This information is most of the time spread across the organization, “buried” in tens of thousands of documents, emails, audio and video files and other records. Finding and organizing this information can be a daunting task, particularly when time is of the essence.

SEAL is a cutting-edge platform designed to revolutionize how organizations manage and utilize their corporate documents. Acting as an Active Document Store, SEAL supports the entire lifecycle of business documents, providing advanced content-centric features essential for digital operations. The platform facilitates end-to-end digital processes, enabling document composition, collaborative authoring, review, approval, and e-signing capabilities.

SEAL is a cutting-edge platform designed to revolutionize how organizations manage and utilize their corporate documents. Acting as an Active Document Store, SEAL supports the entire lifecycle of business documents, providing advanced content-centric features essential for digital operations. The platform facilitates end-to-end digital processes, enabling document composition, collaborative authoring, review, approval, and e-signing capabilities.

Sales & Customer Service

In today’s competitive market, delivering exceptional sales and customer service is paramount for organizations seeking to retain customers and enhance their brand reputation. Managing customer-related documents efficiently and ensuring timely responses to feedback and complaints are critical components of this endeavor. Companies must centralize and streamline their document management processes to provide quick access to customer information and automate the handling of feedback and complaints. SEAL addresses these needs by offering a comprehensive solution designed to optimize sales and customer service functions through advanced document management and process automation.

SEAL for Contracts Management is a cross industry solution that offers control and visibility over all your contracts and supporting documents during their entire lifecycle using full paperless operations. Every single contract is stored, categorized and can be easily and securely accessible from anywhere using any device for a new level of productivity.

More than ever before, procurement teams are operating in a challenging and fast-changing environment. They’re tasked with tough operational excellence goals while working with fewer personnel and reduced budgets. By digitizing and automating document-intensive business processes, organizations can gain enhanced visibility and optimize their mission-critical supply chains while reducing manual data entry and data entry errors, improving supplier information management, lowering transaction costs, and accelerating the receiving process.

Responsible for planning, controlling and auditing the company finances and cashflow, the finance department is a crucial component of any business. Though not always obvious, this department is a core enabler of a company’s growth and development. By implementing digital and automated processes to manage and distribute financial documents, finance managers can free up their staff to focus on strategic initiatives and serve the lines of business with accurate and relevant information.

The HR department depends on document-driven processes, usually on paper. Paper requires archiving cabinets, and, in time, the amount of paper stored quickly become unmaintainable. Plus, paper tied to bloated processes slows HR Managers down from doing important work that pushes a business forward. Automation and digitalization can help you to reduce the time it takes to complete your HR tasks without sacrificing quality of work.

In today’s business environment, organizations face numerous legal challenges and risks, including compliance with regulatory requirements, managing litigation processes, and ensuring the integrity of legal records. Efficiently handling these legal matters is critical for minimizing risks, controlling costs, and achieving favorable outcomes. SEAL provides a next-generation platform designed to support legal and litigation management by automating case management processes, ensuring secure document handling, and facilitating compliance with legal standards.

Banking

The banking industry is undergoing a digital transformation, and document automation is a crucial component of this process. Banks need to efficiently manage large amounts of unstructured data (documents, emails) scattered across various locations and systems, while ensuring security and regulatory compliance. Document-centric processes require specialized platforms that are optimized for unstructured content
management and automation, as they should not be managed by the core banking or other transactional systems.

The insurance industry faces several challenges, including intense competition, taught compliance regulations, meeting rising customer expectations, and the management of extensive amounts of data and documents.

Automating document-based tasks, including managing internal regulations and policies, risk analysis, claims management, and underwriting policies, is a crucial undertaking, given that many insurance processes rely heavily on documents.

The energy industry is undergoing a transformative shift driven by the need for decarbonization, regulatory pressures, and evolving technological advancements. Key challenges include managing vast amounts of unstructured data, ensuring regulatory compliance, and enhancing operational efficiency. Effective unstructured content management and automation are critical for addressing these challenges, enabling energy companies to streamline operations, reduce costs, and make informed decisions.

Operational excellence is vital in the manufacturing industry. Effective document management and automation is crucial and allows manufacturers to leverage their information to innovate and grow effectively.

The manufacturing industry needs also to ensure regulatory compliance and reduce risks. A massive amount of controlled documentation is necessary, where a mistake at any level can affect the production and the organization’s reputation.

Every aspect of the architectural, engineering and construction project involves an increasing number of documents that must be captured, processed, stored / archived and managed. SEAL enables contractors in the Architectural, Engineering and Construction industry to manage critical corporate content and business processes associated with the Projects (Build) and Operations documentation, thereby attaining compliance with industry regulations, cost reduction and a corresponding increase in operational efficiency.

The transportation and logistics industry generates and manages a vast array of documents daily, from invoices and bills of lading to shipping declarations and cargo manifests. Efficient handling of these unstructured documents is critical to operations. Tasks like adding files to document folders, sharing with external parties, issuing delivery proofs, or ensuring confirmation signatures often involve repetitive, manual processes prone to error.

By automating document workflows, companies can minimize errors, reduce reliance on paper-based processes, and streamline digital operations.

Delivery Models

Business is no longer located in your corporate office, so why should your business documents be? You have the freedom to choose your ideal delivery model. Available both as a perpetual license for On Premises deployment as well as an On Demand cloud based delivery, you can choose what’s best for you.

On-Premises

Choose On Premises deployment and use your existing infrastructure for building your private cloud leveraging the native SEAL multi-tenant features.

On Demand

Choose local cloud delivery from our EU Data Center powered by CloudVault or global cloud with multiple data centers across the globe powered by Microsoft Azure.

Resources & Insights
Modernizing Content Management
A Guide for Enhanced Productivity and Radical Cost Reduction
Discover how SEAL revolutionizes content management! This whitepaper explores the critical challenges of legacy ECM systems – high costs, poor user experience, and compliance risks – and shows how SEAL’s modern content management and automation platform reduces costs by up to 74%, enhances productivity, and ensures seamless content migration. Unlock the future of content efficiency today!