Transforming Unstructured Data into Actionable Insights with Advanced AI and Machine Learning
The SEAL Content Intelligence Add-On is an advanced extension of the SEAL platform, designed to enhance unstructured content management and automation through state-of-the-art AI and machine learning capabilities. This solution is crafted to meet the demands of modern enterprises that deal with vast amounts of unstructured data, providing robust, scalable, and efficient content processing and management.
1. AI-powered Document Processing
- OCR (Optical Character Recognition) Integration: Seamlessly converts scanned documents, images, and handwritten notes into machine-readable text, supporting over 200 languages.
- Multi-modal Embedding: Combines visual and textual embeddings for comprehensive document understanding.
- Automated Classification: Utilizes machine learning classifiers to automatically categorize documents based on their content, reducing manual sorting.
- Metadata Extraction: Extracts relevant metadata from both structured and unstructured documents, enhancing searchability and data management.
- Advanced Entity Recognition and Extraction: Utilizes advanced transformer-based models to identify and classify entities within documents, including names, dates, and organizations, enhancing data extraction and analysis capabilities.
- AI/ML-powered detection and classification of similar documents: Leverages cutting-edge AI, ML, and DL techniques to identify and classify duplicate and similar documents.
- Continuous Learning: The system continuously improves its accuracy through self-learning algorithms and user feedback.
2. Generative AI Integration and Tailored LLM Training
- Generative AI Integration: SEAL Content Intelligence Add-On goes beyond traditional content management by incorporating powerful Generative AI capabilities.
- Training Large Language Models (LLMs)on your organization’s specific data managed by SEAL’s unified content repository, the platform ensures that the AI understands and adapts to your unique operational context.
- Concise Summaries: Generates concise summaries based on extracted information, enabling quick understanding and action.
- Natural Language Queries and Responses: This enables users to interact with the system through natural language queries and receive precise responses, driven by the tailored LLM, for more intuitive decision-making and insight generation.
3. Scalability
- Efficient Document Handling: SEAL handles large volumes of documents with ease, ensuring that even enterprises with massive content repositories can process and manage their unstructured data seamlessly.
- Scalable Performance from Small to Enterprise: SEAL can start small and scale effortlessly, providing optimal performance for businesses of any size, from growing startups to large global enterprises, ensuring smooth handling of increasing volumes of unstructured data, without compromising speed or accuracy.
4. Robust Integration
- API Access: Provides a REST API with Swagger OpenAPI specification for easy integration with other systems and detailed usage tracking.
- Containerized Deployment: Utilizes Kubernetes for scalable, reliable, and self-healing deployment, ensuring high availability and performance.
5. Low-Code / No-Code
- Empower Non-Technical Users: SEAL’s intuitive low-code/no-code tools enable users to create and manage document types, workflows, and automations without the need for programming skills, allowing faster implementation and adaptability across teams.
- Rapid Solution Deployment: Quickly deploy and customize solutions with minimal coding, reducing development time and costs while ensuring flexibility to adjust processes as business needs evolve.
6. User-Friendly Interface
- No-Code Tools: Empowers users to define new document types and data fields through an intuitive visual interface, eliminating the need for programming skills.
- Easy Configuration: Allows easy management of OCR engines, document types, and document analysis via a user-friendly UI.
1. Customer Service and Support
Enhances customer engagement by automatically classifying and extracting data from incoming emails, forms, and support tickets. This allows for quicker response times and more accurate resolution of customer inquiries.
Key Benefits:
- Improved Response Times: Enables faster handling of customer inquiries and support tickets.
- Accuracy: Enhances the accuracy of data extraction from customer communications.
- Customer Satisfaction: Improves overall customer experience and satisfaction.
2. Supply Chain Management
In supply chain management, the handling of shipping documents and purchase orders is critical. SEAL Content Intelligence automates the processing of bills of lading, invoices, and purchase orders, ensuring accurate data extraction and timely processing. By integrating with ERP and other supply chain systems, it enhances visibility and efficiency across the supply chain.
Key Benefits:
- Enhanced Efficiency: Automates the extraction and processing of shipping documents, reducing manual workload.
- Improved Accuracy: Ensures accurate data capture and reduces errors in document handling.
- Streamlined Operations: Integrates with ERP and other systems to provide real-time visibility and tracking of supply chain activities.
3. Corporate Contract Management
Enables businesses to manage large volumes of contracts by automatically grouping similar agreements, identifying redundant contracts, and ensuring consistency across all contractual documents. This streamlines contract review processes and aids in maintaining standardized contract templates.
Key Benefits:
- Streamlined Reviews: Group similar contracts for batch review and approval, speeding up the contract management process.
- Consistency Assurance: Identify and rectify inconsistencies across similar contracts, ensuring uniformity in terms and conditions.
- Risk Mitigation: Detect and eliminate redundant contracts, reducing the risk of conflicting obligations.
4. Finance - Accounts Payable and Receivable
Automates the processing of invoices, purchase orders, and payment remittances, significantly reducing manual effort and errors. By leveraging OCR and AI-driven metadata extraction, SEAL Content Intelligence streamlines approval workflows and enhances financial data accuracy.
Key Benefits:
- Efficiency: Reduces manual effort by automating invoice and payment processing.
- Accuracy: Minimizes errors in financial data entry and enhances data accuracy.
- Timeliness: Ensures timely processing of financial transactions and approvals.
5. Human Resources
Automates the processing of resumes, applications, and employee records, enabling efficient data extraction and classification. This improves the speed and accuracy of recruitment and employee management processes.
Key Benefits:
- Speed: Accelerates the processing of HR documents, such as resumes and applications.
- Accuracy: Enhances the accuracy of data extraction and classification in HR processes.
- Efficiency: Streamlines HR operations, reducing the manual workload.
6. Legal and Compliance
Facilitates automatic classification and extraction of key information from legal documents such as contracts and compliance reports. This ensures faster document processing, improved compliance, and reduced risk of human error.
Key Benefits:
- Faster Processing: Speeds up the handling of legal documents and compliance reports.
- Risk Reduction: Reduces the risk of errors in legal and compliance documentation.
- Enhanced Compliance: Ensures adherence to regulatory requirements through accurate data extraction.
7. Legal Document Management
Facilitates lawyers and legal professionals in managing extensive repositories of legal documents by automatically identifying duplicate contracts, similar case files, and related legal precedents. This ensures that lawyers can quickly access relevant documents, avoid redundancy, and maintain organized case files.
Key Benefits:
- Efficient Case Research: Quickly find similar past cases or contracts to inform current legal strategies.
- Reduced Redundancy: Eliminate duplicate documents, saving storage space and reducing clutter.
- Improved Compliance: Ensure that all relevant documents are easily accessible and up-to-date, enhancing compliance and legal accuracy.
Tangible Benefits
Reduce company exposure and mitigate risks with a legal, regulatory and industry compliance electronic archive.
Find out why we are DIFFERENT
SEAL’s advanced content understanding, automated classification, metadata extraction, and workflow automation significantly reduce manual intervention, lowering operational costs.
SEAL unlocks the value of unstructured data by processing, classifying, and enriching it, providing your team with key insights to drive faster and more informed decisions, ultimately enhancing overall operational efficiency.
Reduces errors associated with manual data entry and processing. Enhance the precision of document classification and similarity detection through advanced AI/ML models.
Leverage AI to quickly and accurately process millions of documents used in regulatory responses. By training models to automatically flag potential regulatory issues in both documentation and processes, SEAL helps reduce the risk of non-compliance, ensuring adherence to industry regulations in even the most highly regulated sectors.
Optimize AI/ML workloads by accelerating AI projects with seamless integration and robust infrastructure designed to handle heavy data processing. This enables your organization to quickly deploy and scale AI initiatives, reducing time to insights and fostering innovation across all operations.
Content Management Modernization
It’s time to get rid of legacy ECM (enterprise content management) and move to the next-generation content services platform. Use our proven “application-aware” content migration platform – StarMigrator Engine together with a proven and tested methodology to deliver a seamless, risk-free, fast content and metadata migration from legacy platforms (Opentext Documentum, OpenText Content Server, IBM Content Manager, IBM FileNet, Alfresco, etc. into SEAL and start saving money while moving to modern architecture and provide an amazing user experience to the line of business users. Use SEAL to optimize up to 50% of the content management costs, to boost user adoption while leveraging comprehensive content management, information governance, and records management capabilities.
Content Consolidation and Aplications Offloading
Today, organizations generate massive amounts of unstructured content that are dispersed across various locations and systems. This situation poses several challenges, including escalating costs, decreased productivity due to difficulty in finding relevant content, decision-making delays caused by poor metadata quality, and compliance issues.
By moving unstructured content to dedicated content management platforms and connecting this unified repository to line of business applications generating and using content, companies can reduce their costs, the burden on top line business applications, improving their performance and scalability.
Additionally, consolidating unstructured content into a single platform allows for improved information management and compliance, reducing the risk of data breaches and maintaining trust with customers and stakeholders.
Governance and Regulatory Compliance
In today’s business world, companies face an increasing range of regulatory requirements that they must comply with, including those related to tax, fraud, bribery, competition, data privacy and protection, consumer protection, quality, HSE (Health, Safety and Environment), and more. In addition, organizations must be prepared to respond to audits and investigations that are designed to ensure that they are meeting these requirements. These audits and investigations can be costly and time-consuming, and failing to respond to them adequately and timely can lead to significant fines, reputational damage, and legal liability.
One of the biggest challenges that companies face when responding to an audit or investigation is identifying the relevant information that must be produced. This information is most of the time spread across the organization, “buried” in tens of thousands of documents, emails, audio and video files and other records. Finding and organizing this information can be a daunting task, particularly when time is of the essence.
Digital Operations and eSignature
SEAL is a cutting-edge platform designed to revolutionize how organizations manage and utilize their corporate documents. Acting as an Active Document Store, SEAL supports the entire lifecycle of business documents, providing advanced content-centric features essential for digital operations. The platform facilitates end-to-end digital processes, enabling document composition, collaborative authoring, review, approval, and e-signing capabilities.
Compliant e-Archiving
SEAL is a cutting-edge platform designed to revolutionize how organizations manage and utilize their corporate documents. Acting as an Active Document Store, SEAL supports the entire lifecycle of business documents, providing advanced content-centric features essential for digital operations. The platform facilitates end-to-end digital processes, enabling document composition, collaborative authoring, review, approval, and e-signing capabilities.
Sales & Customer Service
In today’s competitive market, delivering exceptional sales and customer service is paramount for organizations seeking to retain customers and enhance their brand reputation. Managing customer-related documents efficiently and ensuring timely responses to feedback and complaints are critical components of this endeavor. Companies must centralize and streamline their document management processes to provide quick access to customer information and automate the handling of feedback and complaints. SEAL addresses these needs by offering a comprehensive solution designed to optimize sales and customer service functions through advanced document management and process automation.
Contracts Management
SEAL for Contracts Management is a cross industry solution that offers control and visibility over all your contracts and supporting documents during their entire lifecycle using full paperless operations. Every single contract is stored, categorized and can be easily and securely accessible from anywhere using any device for a new level of productivity.
Procurement & Supply Chain Management
More than ever before, procurement teams are operating in a challenging and fast-changing environment. They’re tasked with tough operational excellence goals while working with fewer personnel and reduced budgets. By digitizing and automating document-intensive business processes, organizations can gain enhanced visibility and optimize their mission-critical supply chains while reducing manual data entry and data entry errors, improving supplier information management, lowering transaction costs, and accelerating the receiving process.
Finance & Administration
Responsible for planning, controlling and auditing the company finances and cashflow, the finance department is a crucial component of any business. Though not always obvious, this department is a core enabler of a company’s growth and development. By implementing digital and automated processes to manage and distribute financial documents, finance managers can free up their staff to focus on strategic initiatives and serve the lines of business with accurate and relevant information.
Human Resources
The HR department depends on document-driven processes, usually on paper. Paper requires archiving cabinets, and, in time, the amount of paper stored quickly become unmaintainable. Plus, paper tied to bloated processes slows HR Managers down from doing important work that pushes a business forward. Automation and digitalization can help you to reduce the time it takes to complete your HR tasks without sacrificing quality of work.
Legal
In today’s business environment, organizations face numerous legal challenges and risks, including compliance with regulatory requirements, managing litigation processes, and ensuring the integrity of legal records. Efficiently handling these legal matters is critical for minimizing risks, controlling costs, and achieving favorable outcomes. SEAL provides a next-generation platform designed to support legal and litigation management by automating case management processes, ensuring secure document handling, and facilitating compliance with legal standards.
Banking
The banking industry is undergoing a digital transformation, and document automation is a crucial component of this process. Banks need to efficiently manage large amounts of unstructured data (documents, emails) scattered across various locations and systems, while ensuring security and regulatory compliance. Document-centric processes require specialized platforms that are optimized for unstructured content
management and automation, as they should not be managed by the core banking or other transactional systems.
Insurance
The insurance industry faces several challenges, including intense competition, taught compliance regulations, meeting rising customer expectations, and the management of extensive amounts of data and documents.
Automating document-based tasks, including managing internal regulations and policies, risk analysis, claims management, and underwriting policies, is a crucial undertaking, given that many insurance processes rely heavily on documents.
Energy
The energy industry is undergoing a transformative shift driven by the need for decarbonization, regulatory pressures, and evolving technological advancements. Key challenges include managing vast amounts of unstructured data, ensuring regulatory compliance, and enhancing operational efficiency. Effective unstructured content management and automation are critical for addressing these challenges, enabling energy companies to streamline operations, reduce costs, and make informed decisions.
Manufacturing
Operational excellence is vital in the manufacturing industry. Effective document management and automation is crucial and allows manufacturers to leverage their information to innovate and grow effectively.
The manufacturing industry needs also to ensure regulatory compliance and reduce risks. A massive amount of controlled documentation is necessary, where a mistake at any level can affect the production and the organization’s reputation.
Construction & Engineering
Every aspect of the architectural, engineering and construction project involves an increasing number of documents that must be captured, processed, stored / archived and managed. SEAL enables contractors in the Architectural, Engineering and Construction industry to manage critical corporate content and business processes associated with the Projects (Build) and Operations documentation, thereby attaining compliance with industry regulations, cost reduction and a corresponding increase in operational efficiency.
Transportation & Logistics
The transportation and logistics industry generates and manages a vast array of documents daily, from invoices and bills of lading to shipping declarations and cargo manifests. Efficient handling of these unstructured documents is critical to operations. Tasks like adding files to document folders, sharing with external parties, issuing delivery proofs, or ensuring confirmation signatures often involve repetitive, manual processes prone to error.
By automating document workflows, companies can minimize errors, reduce reliance on paper-based processes, and streamline digital operations.
