Addressing Industry-Specific Needs with Tailored Solutions
In the digital age, industry dynamics are deeply interconnected with the unique requirements of each sector. Recognizing these specifics is fundamental to crafting solutions that truly resonate and bring value. With our Content Services and Automation Platforms, we do more than just provide generic tools; we tailor-fit solutions grounded in the understanding of industry-specific needs.
With over two decades of experience, we’ve had the privilege to serve and deeply understand the unique challenges and aspirations of top industries. From the meticulous compliance of Banking to the dynamic supply chains of Manufacturing, Automotive and Aerospace, our heritage is rich with insights and innovations tailored for each sector. By serving top clients in major industries such as Banking, Insurance, Energy & Oil & Gas, Manufacturing, Consumer Goods, and Retail have equipped us with the wisdom to deliver solutions that are not just efficient but also intuitive and industry-relevant.
Banking
- Loan Origination, Processing, and Archiving: Streamline loan application processes, ensure data accuracy, and efficiently manage loan documents from origination to archiving.
- Account Opening and Maintenance: Simplify customer onboarding, automate account maintenance, and securely store sensitive customer data and documents.
- Garnishments Management and Debt Collection: Improve efficiency in managing garnishments and debt collection processes while ensuring compliance with regulatory requirements.
- Credit Risk Assessment: Enhance credit risk assessment processes with easy access to historical data and documents, aiding in more informed decision-making.
- Fraud Detection and Prevention: Strengthen your fraud detection and prevention efforts with comprehensive document management and data analysis capabilities.
Insurance
- Policy Subscription and Administration: Streamline policy issuance and administration, ensuring accuracy and timely document generation.
- Claims Management: Efficiently process claims, manage associated documents, and enhance customer service through faster claims resolution.
- Underwriting: Expedite underwriting processes by providing easy access to relevant documentation and data for risk assessment.
- Policyholder Correspondence: Manage and archive all communications with policyholders for improved customer service and regulatory compliance.
- Regulatory Compliance: Ensure compliance with industry-specific regulations by securely storing and tracking compliance-related documents.
Manufacturing, Automotive and Aerospace
- Plant Maintenance Documentation: Optimize plant maintenance with easy access to equipment manuals, maintenance logs, and historical data.
- Supply Chain Management / Contracts Management / Order to Delivery: Streamline procurement, supplier management, and contract management processes by securely storing and tracking related documents and data from order initiation to delivery.
- SOP (Standard Operating Procedures) Management: Ensure consistency and compliance by centralizing SOPs and tracking updates and revisions.
- Health, Safety, Environment & Quality Management: Streamline HSEQ processes by efficiently managing documentation related to safety protocols, environmental compliance, and quality standards.
- Quality Management Documentation: Enhance quality control processes by organizing and tracking quality-related documents, certifications, and audits.
Energy, Oil & Gas
- Engineering Documentation Management (EDM): Centralize engineering documents, blueprints, and project plans to improve collaboration and decision-making.
- Capital Projects Documentation Management: Efficiently manage documentation for capital projects, ensuring all stakeholders have access to up-to-date information.
- Asset Operations Documentation Management: Maintain accurate records of asset-related documentation, including maintenance schedules and historical data.
- Maintenance and Repair – Field Service Management: Enable field service teams with easy access to maintenance manuals, repair instructions, and asset history.
- Regulatory Compliance: Ensure compliance with industry regulations by tracking and managing all compliance-related documents.
Public Safety and Defense
- Evidence and Case File Management: Digitize and centralize evidence and case files for law enforcement and defense agencies. Easily manage, search, and securely store evidentiary documents and case-related information for investigations and legal proceedings.
- Incident Reporting and Case Management: Streamline incident reporting and case management processes for law enforcement agencies and defense organizations. Automate data capture, evidence management, and case tracking, improving response times and data accuracy.
- Mission Planning and Operations Documentation: Automate the creation and management of mission plans, operation orders, and briefing materials. Ensure that authorized personnel have secure access to critical documents and plans for successful mission execution.
- Emergency Response Coordination: Facilitate real-time coordination during emergencies and disasters by providing a centralized platform for sharing critical documents, incident reports, and resource allocation plans among various agencies and departments.
Public Sector
- Public Records Archiving and Access: Establish a centralized repository for archiving and retrieving public records, providing citizens and stakeholders with easy access to historical documents and information.
- Citizen Service Requests and Issue Resolution: Enhance citizen satisfaction by automating the handling of service requests and issue resolution. Streamline the intake, routing, and resolution of citizen inquiries and complaints while maintaining a complete record of interactions for accountability and improved service delivery.
- Permit and Licensing Applications: Simplify the application process for permits and licenses by automating document collection and verification, reducing processing times, and enhancing transparency for applicants.
- Government Grants and Funding Management: Efficiently manage grant and funding applications, approvals, and disbursements with automated workflows and document archiving, ensuring compliance and transparency
By blending our industry insights with our state-of-the-art Content Services and Automation Platforms, we promise solutions that stand at the confluence of deep domain knowledge and cutting-edge technology. Step into the future with industry-specific solutions that truly understand your world.
Tangible Benefits
Reduce company exposure and mitigate risks with a legal, regulatory and industry compliance electronic archive.
Content Management Modernization
It’s time to get rid of legacy ECM (enterprise content management) and move to the next-generation content services platform. Use our proven “application-aware” content migration platform – StarMigrator Engine together with a proven and tested methodology to deliver a seamless, risk-free, fast content and metadata migration from legacy platforms (Opentext Documentum, OpenText Content Server, IBM Content Manager, IBM FileNet, Alfresco, etc. into SEAL and start saving money while moving to modern architecture and provide an amazing user experience to the line of business users. Use SEAL to optimize up to 50% of the content management costs, to boost user adoption while leveraging comprehensive content management, information governance, and records management capabilities.
Content Consolidation and Aplications Offloading
Today, organizations generate massive amounts of unstructured content that are dispersed across various locations and systems. This situation poses several challenges, including escalating costs, decreased productivity due to difficulty in finding relevant content, decision-making delays caused by poor metadata quality, and compliance issues.
By moving unstructured content to dedicated content management platforms and connecting this unified repository to line of business applications generating and using content, companies can reduce their costs, the burden on top line business applications, improving their performance and scalability.
Additionally, consolidating unstructured content into a single platform allows for improved information management and compliance, reducing the risk of data breaches and maintaining trust with customers and stakeholders.
Governance and Regulatory Compliance
In today’s business world, companies face an increasing range of regulatory requirements that they must comply with, including those related to tax, fraud, bribery, competition, data privacy and protection, consumer protection, quality, HSE (Health, Safety and Environment), and more. In addition, organizations must be prepared to respond to audits and investigations that are designed to ensure that they are meeting these requirements. These audits and investigations can be costly and time-consuming, and failing to respond to them adequately and timely can lead to significant fines, reputational damage, and legal liability.
One of the biggest challenges that companies face when responding to an audit or investigation is identifying the relevant information that must be produced. This information is most of the time spread across the organization, “buried” in tens of thousands of documents, emails, audio and video files and other records. Finding and organizing this information can be a daunting task, particularly when time is of the essence.
Digital Operations and eSignature
SEAL is a cutting-edge platform designed to revolutionize how organizations manage and utilize their corporate documents. Acting as an Active Document Store, SEAL supports the entire lifecycle of business documents, providing advanced content-centric features essential for digital operations. The platform facilitates end-to-end digital processes, enabling document composition, collaborative authoring, review, approval, and e-signing capabilities.
Compliant e-Archiving
SEAL is a cutting-edge platform designed to revolutionize how organizations manage and utilize their corporate documents. Acting as an Active Document Store, SEAL supports the entire lifecycle of business documents, providing advanced content-centric features essential for digital operations. The platform facilitates end-to-end digital processes, enabling document composition, collaborative authoring, review, approval, and e-signing capabilities.
Sales & Customer Service
In today’s competitive market, delivering exceptional sales and customer service is paramount for organizations seeking to retain customers and enhance their brand reputation. Managing customer-related documents efficiently and ensuring timely responses to feedback and complaints are critical components of this endeavor. Companies must centralize and streamline their document management processes to provide quick access to customer information and automate the handling of feedback and complaints. SEAL addresses these needs by offering a comprehensive solution designed to optimize sales and customer service functions through advanced document management and process automation.
Contracts Management
SEAL for Contracts Management is a cross industry solution that offers control and visibility over all your contracts and supporting documents during their entire lifecycle using full paperless operations. Every single contract is stored, categorized and can be easily and securely accessible from anywhere using any device for a new level of productivity.
Procurement & Supply Chain Management
More than ever before, procurement teams are operating in a challenging and fast-changing environment. They’re tasked with tough operational excellence goals while working with fewer personnel and reduced budgets. By digitizing and automating document-intensive business processes, organizations can gain enhanced visibility and optimize their mission-critical supply chains while reducing manual data entry and data entry errors, improving supplier information management, lowering transaction costs, and accelerating the receiving process.
Finance & Administration
Responsible for planning, controlling and auditing the company finances and cashflow, the finance department is a crucial component of any business. Though not always obvious, this department is a core enabler of a company’s growth and development. By implementing digital and automated processes to manage and distribute financial documents, finance managers can free up their staff to focus on strategic initiatives and serve the lines of business with accurate and relevant information.
Human Resources
The HR department depends on document-driven processes, usually on paper. Paper requires archiving cabinets, and, in time, the amount of paper stored quickly become unmaintainable. Plus, paper tied to bloated processes slows HR Managers down from doing important work that pushes a business forward. Automation and digitalization can help you to reduce the time it takes to complete your HR tasks without sacrificing quality of work.
Legal
In today’s business environment, organizations face numerous legal challenges and risks, including compliance with regulatory requirements, managing litigation processes, and ensuring the integrity of legal records. Efficiently handling these legal matters is critical for minimizing risks, controlling costs, and achieving favorable outcomes. SEAL provides a next-generation platform designed to support legal and litigation management by automating case management processes, ensuring secure document handling, and facilitating compliance with legal standards.
Banking
The banking industry is undergoing a digital transformation, and document automation is a crucial component of this process. Banks need to efficiently manage large amounts of unstructured data (documents, emails) scattered across various locations and systems, while ensuring security and regulatory compliance. Document-centric processes require specialized platforms that are optimized for unstructured content
management and automation, as they should not be managed by the core banking or other transactional systems.
Insurance
The insurance industry faces several challenges, including intense competition, taught compliance regulations, meeting rising customer expectations, and the management of extensive amounts of data and documents.
Automating document-based tasks, including managing internal regulations and policies, risk analysis, claims management, and underwriting policies, is a crucial undertaking, given that many insurance processes rely heavily on documents.
Energy
The energy industry is undergoing a transformative shift driven by the need for decarbonization, regulatory pressures, and evolving technological advancements. Key challenges include managing vast amounts of unstructured data, ensuring regulatory compliance, and enhancing operational efficiency. Effective unstructured content management and automation are critical for addressing these challenges, enabling energy companies to streamline operations, reduce costs, and make informed decisions.
Manufacturing
Operational excellence is vital in the manufacturing industry. Effective document management and automation is crucial and allows manufacturers to leverage their information to innovate and grow effectively.
The manufacturing industry needs also to ensure regulatory compliance and reduce risks. A massive amount of controlled documentation is necessary, where a mistake at any level can affect the production and the organization’s reputation.
Construction & Engineering
Every aspect of the architectural, engineering and construction project involves an increasing number of documents that must be captured, processed, stored / archived and managed. SEAL enables contractors in the Architectural, Engineering and Construction industry to manage critical corporate content and business processes associated with the Projects (Build) and Operations documentation, thereby attaining compliance with industry regulations, cost reduction and a corresponding increase in operational efficiency.
Transportation and Logistics
The transportation and logistics industry generates and manages a vast array of documents daily, from invoices and bills of lading to shipping declarations and cargo manifests. Efficient handling of these unstructured documents is critical to operations. Tasks like adding files to document folders, sharing with external parties, issuing delivery proofs, or ensuring confirmation signatures often involve repetitive, manual processes prone to error.
By automating document workflows, companies can minimize errors, reduce reliance on paper-based processes, and streamline digital operations.
